Team Health Monitor Wizard

F.A.Q.

What is The Health Monitor?

The Team Health Monitor (THM for short) is an assessment tool for the teams, by the teams. It will help you to take an honest look in the mirror to assess how you are doing against eight attributes most commonly found among Wizeline's healthy teams.

There are four steps in this process:

• Assess: How's your team's health
• Identify: Highlight challenges and strong areas
• Activate: Set up actions to improve
• Reflect: Are we improving? What worked, and what didn't

What it isn't?

The THM is not a performance tool. It isn't a tool to track your team's goals and help them get promoted. It isn't exact data, it is subjective and up to the team's interpretation. It isn't made to compare teams to each other.

How can I run a session?

You can check our manual , everything is explained in detail there but if you still don't feel confident to run a session you can ask for a facilitator in our slack channel .

How can I share the session results?

Sessions are only stored locally, in your machine and in the specific browser and profile you are using. We really recommend exporting the session results by clicking the "save project" button at the top. This will generate a CSV file that you can put on a team shared folder in your google drive.

This way any team member can use it to see the results of the session or even run the next session themselves.

Can I run this asyncronously?

We highly recommend you to run this session "live" with all your peers and cameras ON for video calls.

It is a great team bonding activity and will let you know better your team even if you are remotely located.

If you still want to have an asyncronous version of the THM, you can duplicate this google form. Send it to your teammates and then consolidate the votes, notes and action items using this tool.

My team is too large or to small, should I still use this?

For large teams we recommend splitting the team into smaller groups that make sense. It might be tempting to split by technologies but we recommend putting together the people that work together the most.

For small teams, like one or two person teams, you can ask your Engineering Manager to run the assessment with other small teams in the account. You might even discover that you got things to improve in common!

We already do retrospectives, should we do this again?

Should we run this exercise with the client team members?

Retrospectives are usually run with the client team and don't really cover all the attributes that the THM can assess.

When working with the client, some people might not be vocal when it comes to highlighting problems. We recommend running this exercise with only Wizeliners, so that the team can safely discuss difficult topics, just remember, try to keep the conversation healthy by not pointing fingers to people even if it is on the client side.

This is not set on stone, if you feel that the client's team can benefit from this session and your team will feel secure opening to them, go ahead!

There are attributes that don't make sense for my team, what should I do?

THM has taken into account many different projects, but the high diversity of teams at Wizeline is always a challenge.

Try voting on the attribute and if you notice that you always score low but your team is doing great, let us know in our slack channel . We would love to see your case and probably we can adapt a better definition for the attribute.

We keep scoring low on one or more attributes, what can I do?

If you feel like you can't improve your team's situation even after creating and following up on action items, try to reach out to your Engineering Manager and Tech Director.

We can't reach perfect scores, what should I do?

It is common for values for attributes to go up and down month after month. Actually getting a perfect score might be a problem because it means that, for some reason, you can't find something to improve.